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Rose
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Recent activity by Rose-
How long should my order take to arrive?
Shipping time for pre-orders When ordering online, the product page will indicate if the item is in stock or not. If it isn't in stock, there will be a timeframe with dates indicating when the next...
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How can I track my order?
Our warehouse team will send you a tracking link via email once your order has been prepared and dispatched. Using that link, you can follow your order more closely and get a better idea of its a...
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I only received a part of my order. What should I do?
We understand how important it is for your order to arrive complete and on time. If you find yourself with only part of your order, don't worry—let's navigate this together. Here's a step-by-step g...
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User Manual - Ascend 3-in-1 Adjustable Dumbbell
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What should I do if my order arrives damaged or with missing parts?
We always strive to deliver the highest quality products and ensure they are in pristine condition before they leave our warehouse. Although it is rare, some damage may occur during the shipping pr...
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Can I specify a preferred delivery date or time for my order?
We understand the importance of receiving your order at a time that suits your schedule. However, we we cannot guarantee specific delivery dates or times. This is because we rely on shipping carri...
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Do you ship to P.O. boxes?
Unfortunately, we do not ship to P.O. Boxes. This is because some carriers do not accept packages destined for P.O. Boxes, and considering the nature of the bulky equipment we sell, alternative s...
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Can I pick-up my order to avoid the shipping process?
Yes, absolutely! We understand that sometimes you prefer the convenience of picking up your order in person. We offer a hassle-free pickup option at our warehouse in Ville Mont-Royal! Here's how ...
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Do I have to pay for shipping on weightlifting equipment?
Yes, shipping charges do apply to weightlifting equipment. This includes essential items like barbells, dumbbells, weight benches, and other accessories integral to your weightlifting journey. Ca...
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Are there shipping charges for accessories?
Yes, there are shipping charges for accessories, including items like resistance bands, exercise mats, and hybrid clip-in bike pedals, etc. The shipping cost is calculated based on your location an...