If you place an order on our website and you are missing your order confirmation email:
-
Check Spam or Junk Folder: Look in your spam, promotion or junk mail folder for the
confirmation email.
Mark it as "Not Spam" if found. -
Wait a Few Minutes: Sometimes, there might be a slight delay. Give it a few minutes and refresh
your inbox. -
Contact Customer Support: If the email isn't in your spam folder or you've waited and still haven't received it, contact our customer support team. We can verify your order and provide confirmation details.
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Provide Order Information: When contacting us, be ready to share your name, email, and any
other relevant order details. -
Check Email Address: Confirm that the email address associated with your order is correct to avoid typos or errors.
-
Resend Confirmation: Customer support can resend your confirmation if needed.
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