Can I return an item if I don't like it?

Yes, absolutely! We understand that preferences can vary, and sometimes an item might not meet your expectations. 

If you decide that you don't like an item, you are welcome to initiate a return. Please follow our standard return process, ensuring that the return request is made within 30 days of the delivery date. The item should be in its original condition and packaging for the return to be accepted.

Please note that all returns are subject to our general return policy, including any applicable restocking fees. To initiate a return for an item you don't like, contact us through Live Chat at the bottom of your screen or email us at hello@movewithascend.com with the following information : 

• Your order number
• The product you want to return
• The reason for the return

For more information regarding return procedures, refer to our article on "How do I initiate a return?" or consult our Return and Refund policy here : https://movewithascend.com/pages/refund-and-returns

We believe in making the return process as convenient as possible while ensuring that you are satisfied with your overall shopping experience. If you have any further questions or need assistance, our customer service team is here to help.