Subscription and Billing

  • What Happens When My Subscription Ends

    Wondering what happens when your ASCEND FITNESS subscription ends? This guide explains what you can expect, how to maintain your progress, and how to renew your subscription if needed.

     

    What Happens When Your Subscription Ends?

    1. Access to Features is Restricted:

    • Workout and Meal Plans:
      • You’ll no longer have access to your personalized workout programs and meal plans.
    • Progress Tracking:
      • Logging new metrics, tracking workouts, and uploading progress photos will be disabled.
    • Coaching and Support:
      • Communication through the Inbox Tab with coaches will no longer be available.

     

    2. Your Data is Saved:

    • Account Data:
      • Your progress, metrics, and history will be securely stored in your account for a period of 30 days after your subscription ends.
      • Renew your subscription within this period to retain access to your data.

     

    3. Renewal Options:

    1. Renew Your Subscription:
      • Log in to your account and follow the prompts to renew your subscription.
    2. Reactivate Anytime:
      • You can reactivate your subscription at any time to regain access to all features and continue your fitness journey.

     

    Tips for Maintaining Progress Without a Subscription:

    1. Download Your Data:
      • Before your subscription ends, download your meal plans and workout schedules to stay on track.
    2. Set Goals Independently:
      • Use your previously saved data as a guide to maintain consistency in workouts and nutrition.
    3. Renew Early:
      • Avoid interruptions by renewing your subscription before the end date.

     

    Need Help?

    If you have questions about your subscription or need assistance with renewing, contact us at hello@movewithascend.com.

     

    Next Steps:

    Plan ahead to maintain your fitness progress. Renew your subscription to keep access to all ASCEND FITNESS features and tools.

  • What’s Included in My ASCEND FITNESS Subscription

    Your ASCEND FITNESS subscription offers a complete fitness and nutrition experience, designed to help you achieve your goals. This guide outlines everything included in your subscription so you can make the most of it.

     

    What’s Included in Your Subscription?

    1. Personalized Workout Programs:

    • A 60-day program tailored to your fitness level, goals, and preferences.
    • Structured daily workouts with video tutorials for each exercise.

    2. Personalized Meal Plans with Flexibility:

    • A meal plan designed to meet your calorie and macronutrient needs.
    • The ability to swap meals with options from a wide variety of breakfasts, lunches, dinners, and snacks.
    • Detailed recipes, ingredient lists, and macronutrient breakdowns for every meal.
    • Tools to create a shopping list for easy grocery planning.

    3. Progress Tracking Tools:

    • Activity History: Review past workouts and track performance over time.
    • Metrics Logging: Monitor weight, body fat percentage, and other health indicators.
    • Progress Photos: Visualize physical changes as you progress.

    4. Communication with Coaches:

    • Use the Inbox Tab to ask questions, receive guidance, and stay motivated.
    • Note: While you can communicate with coaches, they cannot make adjustments to your current plan during the 60-day period.

    5. App Integration:

    • Sync with fitness trackers and apps like Google Fit, Fitbit, Garmin, MyFitnessPal, and more.

    6. Motivational and Educational Content:

    • Articles, tips, and resources to keep you motivated and informed throughout your fitness journey.

     

    What’s Coming Soon:

    • On-Demand Workouts:
      • An extensive library of additional workouts will be available soon to supplement your fitness program.

     

    Bonus Features for Subscribers:

    • Weekly and Monthly Check-ins: Prompts to review progress and set new goals.
    • Custom Notifications: Stay on track with personalized reminders for workouts and meals.
    • Privacy and Security: Your data is securely protected.

     

    How to Access These Features:

    1. Log In to the ASCEND FITNESS App:
      • All subscription features are available through the app.
    2. Explore Each Tab:
      • Use the Today Tab for daily workouts and meals.
      • Use the Coaching Tab to review your weekly schedule and swap meals.
      • Use the You Tab to track progress and metrics.

     

    Need Help?

    If you have any questions about your subscription or how to access specific features, contact us at hello@movewithascend.com.

     

    Next Steps:

    Start exploring your subscription features today! Customize your meal plan, track your progress, and stay consistent with your fitness journey.