To pair your bluetooth monitor to your devices, please follow the instructions below:
- Make sure the APP you want to use with your S2 is an FTMS-compatible application such as Kinomap or Zwift. To connect your bike to an application, you don't need to select the bike in your device's Bluetooth settings. Simply make sure that Bluetooth is activated and that the bike monitor is on.
- Please open the app you will use on your device to find and connect your S2. Please see attached screen shots of the connection process using the APP Kinomap.
- If your S2 still does not appear in the app, please restart your device and your S2 monitor and repeat steps 1 to 3.
- If your S2 still does not appear in the app, please restart your device and your S2 monitor and repeat steps 1 to 3 using a different App.
- If your S2 still does not appear in the app, please restart your device and your S2 monitor and repeat steps 1 to 3 using a different device.
If you are still having trouble after these steps, please feel free to reach out to our customer service team email at hello@movewithascend.com or by phone at 1-855-905-3486.
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