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Andrea
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Recent activity by Andrea-
What payment options do you accept?
We accept Visa, Mastercard, Amex, Discover, PayPal, Union pay, JCB, Dinners Club and also installments with Affirm! *If your payment method was declined, you may have entered your information in...
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Does the equipment come pre-assembled?
Our units come partly assembled. Most of them require a 10-20 minute additional assembly!If you ever need help please reach out to us directly by email at hello@movewithascend.com or by phone at 1-...
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Do you have a showroom ?
We're located in Montreal, and our warehouse and showroom are open to the public. You can find us at: 360 rue Isabey, Saint-Laurent, QC, H4T 1W1 Feel free to drop by anytime during our opening hour...
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How can I pay in multiple installments?
We use Affirm for instalment payments. The interest rate and approval is based on the individual customer and is calculated based on specific Affirm characteristics. Using the Affirm option can be ...
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What is the difference between magnetic and friction resistance?
When it comes to resistance systems in stationary bikes, there are typically two main types: Magnetic Friction The magnetic resistance system uses magnets to create resistance as you pedal. The r...
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Where can I find tips and workout plans?
We're excited to share a valuable resource with you. By following the link below, you will find a wealth of tips and tricks, as well as workout routines designed to help you achieve and maintain a ...
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Can I use promotional codes during my purchase online?
Yes, you can. If you have one, enter the promotional code in the “Discount code or gift card” section at the first step of payment. Please note that certain conditions apply. Contact us at hello@mo...
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User Manual - Ascend X3 - Premium Foldable Treadmill
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How do I install my pedals?
Installing pedals on a spin bike is a straightforward process. Here's a step-by-step guide to help: Gather Necessary Tools: Typically, you'll need a pedal wrench. Identify Right and Left Pedals...
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Do I have to be home to accept the delivery?
Please be advised that our products do not require a signature upon delivery. In the event that you are not at home, the package(s) will be left outside your door. To stay updated on your delivery ...